Shipping & Customer Service


Free standard shipping to the continental US. Contact us for shipping rates to Hawaii, Alaska, Guam, Puerto Rico, and Canada. All mattresses require a 3-5 day production/handling time. 

All products arrive at the specified destination in 6-12 days by Fedex, UPS, or USPS. All customers will have a tracking link at all times.

As always you can always call our colleagues or send us an email! We are happy to help!

Customer Service:

Although you are buying our products online, there is a team of caring and dedicated professionals to assist you when you need it. Our customer service staff is ready to take your call, answer your questions, and help you place your order. 

Contact our colleagues by phone:

Hayden Geitner- 1 (313) 509-7425‬

Lynn Houston- 1 (313) 509-7463

Marcus Houston- 1 (313) 509-7490

You can also contact our colleagues by email. Our team of representatives can assist you with the ordering process, and can help you determine what style of Z Box Mattress is right for you.

We offer easy ordering and free shipping (some restrictions apply)* and if you have any questions about your purchase after it is in your home, we are available Monday through Friday, 8 am to 5 pm.

Conover Showroom - 301 10th St NW, Suite E-104 Conover, NC 28613



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